Omnically is theAI receptionistfor your online products.
It answers presales questions, handles support on email & WhatsApp, keeps a card for every customer, and follows up — while you keep building.
Setup in 3 minutes. Paste your product's URL, it writes its own instructions.
No credit card · you approve every reply
Now you're a helpdesk.
You shipped a product — and now the same handful of questions land round the clock, at the worst hours. Every one of them is answered somewhere on your own site, and every one of them costs you the hour you were going to spend building.
23
questions, on repeat
24
hours a day they reach you
0
of them need you
One question, start to finish
This is the whole product. A customer calls, it reads your pages, it answers on the spot, the card updates itself, a follow-up gets scheduled automatically.
Shipping question · step 1/6 · Call comes in
It remembers
to come back
The money isn't in the answer, it's in the second message. After every reply it decides whether a nudge is worth it and when — then reminds you, or sends it itself.
in 48hLina M.
Send the upgrade link if she hasn't replied.
in 3 daysAva K.
Trial ends Friday — ask if self-hosting is still a blocker.
in 7 daysTom R.
Check the billing fix actually held.
Setup in 3 minutes
No prompt to write, no knowledge base to fill, no flow to draw.
Paste your URL
Omnically reads your landing page, your pricing, your docs and your FAQ — the same pages a customer would read before asking.
It writes its own instructions
No prompt engineering. It drafts what your product is, who it's for, what it costs, and what it must never promise. You edit a line if you disagree.
Point a channel at it
Forward your support address, plug a WhatsApp relay, or drop the widget in. Answers land in your inbox as drafts until you flip auto-reply on.
What it writes about you, before you type a word
“Kanbanly is a $12/mo project board for solo founders. Free tier: 3 boards. No self-hosting. Refunds within 14 days, no questions. Never promise an API — it's on the roadmap, not shipped.”
Wherever they write you
Forward support@
Every inbound mail becomes a conversation, threaded per customer. It replies from your address, keeps the subject line, and stops when a human takes over.
Where they actually write
Short answers, no markdown, three sentences max — tuned for a phone screen. Connect any relay that can POST a webhook.
On the product itself
One POST to your ingest URL. Pre-sales questions get answered where the doubt happens: on the pricing page, at 1am, while you sleep.
A CRM that fills
itself in
Every person who writes gets a card. Their stage moves on its own as the conversation goes — lead, trial, customer, churned. Their tags come from what they actually asked about. Their note is written after each reply.
- No fields to fill, ever
- Full history on one screen
- Search by tag: everyone who asked about the API
Lina M.
Tom R.
Ava K.
Pricing
One product, one price. The model is included — no key to bring, nothing metered per token.
Solo
$0 / mo
One product, 50 conversations a month.
- ·1 product
- ·50 conversations / mo
- ·Drafts only
- ·Email channel
Desk
$29 / mo
Everything, on every channel, with auto-reply when you're ready.
- ·Unlimited products
- ·Unlimited conversations
- ·Auto-reply + escalation
- ·Email, WhatsApp, widget
- ·Customer cards & follow-ups
Things you're right to ask
Will it invent things about my product?+
Does it send replies without me?+
What if my docs change?+
How does it handle refunds, pricing exceptions, angry people?+
What's a customer card?+
Which model is behind it?+
Go back to
building.
3 minutes to set up · auto-reply off until you say otherwise